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Very good service from Becky, very informative and helpful. We couldn't have done it with her.

Marc & Lyn Burgess Hill

Amazing service and Becky is fabulous, always on the phone when I needed help. Very easy and took the stress off me. Highly recommended!

James (Croydon)

Really happy with the service I have had from you guys. You were very proactive in chasing the mortgage company on my behalf and keeping me updated on the progress.
Thanks for all of your assistance.

Emma (Surrey)

Positive feedback for Becky. Early contact to discuss options when the current mortgage product ends;
Various options were ready to be discussed at the time of contact which suited our current situation;
Life insurances discussed and easily understood;
Quick and easy transition to new product.

Sam & Hannah (Walton on Thames)

I felt highly valued and very satisfied. Everything done very nicely and very quick. I would recommended Becky to my friends, family & colleagues.

Chris (Leatherhead)

All options clearly explained and promptly. Overall I felt a very valued client. I am very satisfied. Cost and friendly advice provided, like most I guess it’s all magic and smoke and mirrors, but I have great confidence in using First Finance.

James (Devon)

Quick efficient and professional. Very satisfied and I felt valued.

John (Chessington)

I would like to thank you especially Becky for all your works to assist me with the mortgage services. Despite all the difficulties that we've been through but got there eventual. For sure I will recommend you to all my friends and family. Will be in touch when I am ready for the next services from you.

Min (London)

Thanks very much for your help and efficient service…. if anyone asks me I will certainly give them your details…..

David (Surrey)

I have nothing but praise for the efficient and attentive service I received from First Finance. Becky kept me up to date at all stages of the process and explained the details so well that I knew I was in a safe pair of hands.
Thank you.

Naomi (Raynes Park)

Becky Thanks for a fantastic service, yet again it's been a pleasure working with you and I look forward to doing so again soon.

Gerry (Sutton)

Becky, Thank you for your support and help.

Sylvia (London)

Having been referred to Becky Boxall of First Finance by a family member for my mortgage, I must say that I have been massively impressed.
Being first time buyers, we were obviously new to all the factors and options that go into a mortgage application.

Becky was extremely knowledgeable of all products and current deals and made us both feel comfortable with our choices.
We were constantly updated with the progress of our application and Becky was always on hand to answer any questions and even help with solicitors and insurances.

I will certainly be recommending Becky to friends, family and colleagues with mortgage business. I am very pleased that I chose to use such a qualified experienced broker with contacts
instead of the average high street lender.

Chris Smyth (Surrey)

"We were First Time Buyers and Becky here, knew exactly how to support us! She answered our questions with full detail and integrity - and not to mention, with promptness! The most special part of the service is that Becky is not only an Advisor, but a hard-working woman who puts her heart into the support she provided us, as well as managing all of her other clients - we never felt neglected! Some may call it beginner's luck or even fate, but we feel very honoured to have been given such an efficient and friendly service for our first time buy. First Finance is definitely a business that exceeds beyond expectations and we would recommend them to all of our family and friends.

Isaac and Roshni (Surrey)

Thank you so much for all your help with our remortgage and subsequent insurance policies. Your speedy responses to our endless questions and availability made a minefield seem like a walk in the park. Can't recommend you highly enough.

Darren Catmull and Debbie Taggart

Hi Becky,

Just wanted to say a big thanks from myself and Naeem.

We both felt you went above and beyond your duty to aid us through this process.

We feel we would definitely recommend your services.

Once again, many thanks!

Nargis and Naeem Jiva

Thank you so much for everything Becky. We won't hesitate to recommend you to friends who are looking for mortgage help.

Matt & Vikki (London)

Becky without you I would not have got my mortgage! Becky reassured me, reiterated everything and nothing was too much, you are amazing!

Fiona - Cambridge

Everything went on well - no complaints - would definitely recommend your services, reverting on other services I may require.

James (Surbiton)

Having been in the finance industry most of my working life, I was personally referred to Becky Boxall of First Finance to obtain a remortgage. From the outset, and as a complete contrast to experiences over many years, Becky expressed positive interest and offered good advice on achieving my aims. She is confident and very efficient in the prompt handling and responses to the formalities involved. Compared to my previous finance experience, it was refreshing to have someone who offered personal service and always on the ball with the progress of my mortgage application. I have no hesitation in recommending First Finance

Mr Cole (Leatherhead)

Becky, Thanks for your help with our mortgage – you are the hardest working woman on the planet!

Steve and Anshu (London E8)

Extremely happy with all aspects of your business so please don't change anything!

Helen and Sabrina (Middlesex)

We shall certainly recommend First Finance to friends and family. We are very happy with the service that has been provided by yourselves and the follow up/information given throughout the whole process – we felt we were in a safe pair of hands!! The response to queries was quick and well explained and felt hassle free from our point of view (most of it being borne by yourselves no doubt!) We will be in touch again in the future. Kind regards and once again many thanks.

Chrissie and David Castle (Gloucester)

Becky, I would like to thank you for your expertise and diligence in dealing with our mortgage needs and would like to highly recommend you to my peers and friends in the industry.

Mauricio & Rachel (Purley)

Becky thank you so so much for all your help and support with setting up my mortgage. You sorted out all my finances and went out of the way all the time, even to help with things that wouldn’t benefit you! So thank you so much for making it all happen.

Nikki (Croydon)

Becky thanks for all your hard work to get us our dream house – you’re a star and so damn good at your job!

Jo & Paul (Devon)

Becky was first recommended and introduced to me by a family member as I was looking to move house. I run my own business, so I was finding it difficult to spread my time across that and being able give enough time to source an appropriate mortgage. I expected Becky to be a Mortgage Broker, but she turned out to be much more than that. As well as finding the best mortgage for my circumstances she stuck with the process at every step, giving me gentle reminders when needed, helping with forms, chasing people up and giving encouragement throughout, even dealing with solicitors and estate agents which was very much appreciated. Here in-depth knowledge of the house selling/purchasing process was invaluable, as was her efficiency and professionalism.

Due to her performance throughout this process, Becky is quickly becoming a one-stop shop for all my Finance requirements, already saving me money with an improved life insurance policy. I will continue to use Becky when required, and would not hesitate to recommend her to others.

Nick & Anna (New Malden)

Becky was recommended to us by the firm doing our conveyancing. We'd spoken to other mortgage advisers through estate agents and found them to be very pushy and unapproachable. That all changed when we met Becky. From our first chat, she put us right ease and took the time to explain the whole process to us. As we were first time buyers, we had many questions, most of which were probably really silly, but Becky never let us feel like that and was reassuring and professional throughout the entire process. The best thing about dealing with Becky is that she actually calls when she says she will and does exactly what she says she will! We would have absolutely no hesitation in recommending her and indeed have already done so to friends and family. Becky we will be singing your praises to the world!

Ayse & Halil (Mordon)

Thank you so much Becky for all your help with the flat – you have been a diamond!

Hannah & Sam (Guildford)

Many thanks for all your help & support.

Anjim (Bolton)

The whole process was in my opinion professional and most of all done in a very speedy manner. Keep up the good work and I have always and will always recommend your services to others.

Mary (London)

Thank you for everything you did to help us get the mortgage. The service was brilliant and fast! It was also straight forward sending in all our documents and we got them back the next day. Nothing but a massive thank you for all your hard work from the both of us and we will definitely recommend your services.

Nadia & Clint (Manchester)

This is the second time I have used first finance , the service was as good as the first time . I have recommended people from the 1st time and I certainly will do the same again. Becky was amazing a really good personal service with calls and emails that suits my hours of work and family time is so helpful and once again saved me money.

Colm - Tadorth

Ms. Boxall was wonderful, informative and extremely quick to respond to any question at any time. The mortgage application documents were relatively easy to complete and submit (having approach my bank, whom I have been with for 25 years, previously 2 years ago about a mortgage and been summarily put off by the sheer scale of forms and hurdles and time scale – 6 weeks until first call, your process and documents were a joy). All was fine I have no adverse comments what so ever. I will most certainly pass on your details to family and friends if / when they are thinking of applying for a mortgage. Lastly thank you to Ms. Boxall, you made a first time mortgage and the apprehensions that go with that, an easy task.

James - Capt Marine Manager

Thank you so much Becky. A wonderful seem less service.
You have provided a worry free transition, but most of all your customer is next to none.
A very happy customer!!

Tora & Christine (Walton on Thames)

Thank you so much for everything! You were amazing.

Simon and Louise, Reigate

Hi Becky,
Thank you so much for all your help in the re-mortgaging process. Everything was very efficiently carried out and we will certainly recommend you to others we know.
Thank you again.

Camilla and David Findlay (Wimbledon, London)

I would like to say a huge thank you to the both of you for all your help and providing me with everything I needed.

We're all so very happy.

Thanks again for all you did and pushing everything forward for me. I will definitely be forwarding your details on to friends and family.

Zoe (Orpington, Kent)

We were extremely pleased again with your help. Becky is always very well informed and knowledgeable but what I think really makes First Finance great to work with is the way that Becky takes time to understand our specific situation and suggest the best option based on our needs rather than just a generic 'one size fits all' approach.

Back in 2014 setting up our original mortgage, Becky's help was invaluable in finding us a suitable lender (as we weren't in a strong position at the time) and now with this remortgage the initial advice was massively beneficial as I really didn't know anything about remortgaging at all!

We'd certainly recommend First Finance to any family or friends so will keep you posted if we do have anyone that needs your help.

Thanks very much indeed

Chris & Gina (South Croydon)

I would just like to say thank you for all your help during the process of organising my mortgage.
As someone new to the whole process, I found all the information really helpful and easy to understand and the team were quick to respond to any concerns or questions I had.
Overall, I thought your organisation gave a brilliant service and provided all the facts I needed to accept a mortgage offer.
I would definitely recommend First Finance to friends and family in the future.

Caroline Howard (Birmingham)

Thank you very much for your help with this mortgage, I have been very impressed with the efficiency with which everything has been carried out and with very limited time/effort from me, which is what everyone wants!!

Jillian (London)

Becky, Thank you so much we really appreciate your help.

Jo & Brooke (Kingswood)

We will keep in contact if there is anything further you can help with, thank you.
Where possible we will recommend your services, definitely.
Becky/First Finance have been great, our feedback would be that you have been very supportive and informative, very helpful where needed and it has made the process a lot less stressful than it could have been.
Many thanks

Stephanie & Dan (Surrey)

Thank you everything went smoothly and we adore our new home, thanks for helping make it happen for us.

Elaine - Horley

Can't speak highly enough of Becky's handling of our mortgage. She is fast knowledgeable and thorough.
We have dealt with Becky on several different occasions and would not hesitate to recommend her to others.

Jon (Herts)

I found the service exceptional. Matters were explained clearly and I honestly felt Becky went above and beyond the call of duty. The understanding nature of my broker Becky and the way in which she explained everything jargon free! What can be improved? How do you improve on perfection?!

Fiona, Peterborough

Hi Becky,
Just thought I'd let you know we've completed and we moved in on Friday. Thanks so much for everything. You made it so easy and were so helpful. Will recommend you to all my friends as some are looking at buying soon.
Thanks again

Jamie and Rosie - Coulsdon, Surrey

Becky made us feel highly valued. Easy to work with! Easy to approach, attention to detail. Thank you! Keep up the good work!

Mr Kanasiadis (Worcester Park)

Very satisfied & highly valued. Always very helpful and gets back to you when she says she will.

Mr & Mrs Harding (Surrey)

Becky and her team are superb. Very attentive, knowledgeable, excellent bedside manner whist still retaining a high level of professionalism.

Diana (London)

We had never used a company like First Finance before (went through estate agents advisor before). Becky made the whole process stress free and extremely easily for us. Bonus also there was no fee to pay either for her services. Will continue to recommend First Finance and we shall be using them for as long as they continue to supply their services. We cannot thank you enough for your assistance. Communication was great. Her detailed explanation of the product and the insurances required to protect ourselves with amount of mortgage taken. See you in 5 years’ time.

Mr & Mrs Read (Horley, Surrey)

Excellent service, would highly recommend to anyone. No improvements. Absolutely first class service.

Mr Rankin (Guildford)

I have been a homeowner for the past 9 years and I have achieved this with the help of Becky Boxall. I find her extremely helpful and I could not ask for a better mortgage broker to help me manage my mortgage affairs and I have no intention of going elsewhere. She was recommended to me by a friend of mine and I have recommended her to my friends whom she have also helped to achieve their life long dreams of being a homeowner. Thank you once more.

Jannett, London

Extremely smooth process and understanding of all our needs. Perfect as usual!


Excellent efficient service as always, have and will continue to recommend Becky to everyone. I was impressed by everything!

E. Bowen (Tadworth, Surrey)

Becky and her team are in constant contact, explaining processes and what we need to do clearly.

Mrs & Mrs Beckett (Cornwall)

Everything was very thoroughly explained and contact was kept throughout the process. The time the advisor spent in going through all the detail to explain what products we were taking out is what we were mostly impressed with.

Mr Ward & Miss Hayes, Chessington, Surrey.

Becky has been very helpful throughout the whole process and we really appreciate her help and guidance. Thank you.

Mr & Mrs Graham, Reigate

10 out of 10! I am Very Satisfied with the overall advice process. Definitely recommend. Ease…Supportiveness and helpfulness. Mr Morris, Carshalton

Mr Morris (Carshalton)

Kindly prompt advice given 10 out of 10.

James, (Devon)

Efficient and professional service throughout the remortgage process


Becky is always on top of things and very efficient


I am most impressed by the Customer Service received. Always striving to get the best deal. Very bespoke service.

Mrs Lowe (London)

Hi Becky,
Thanks as ever for all your help.

Nick & Anna

Hi Becky
Thank you so much for all your help. I can’t believe we actually own a house! I will certainly recommend you to all my friends.


Thank you for all your advice and support throughout the whole process.


Thank you so much for your help and patience as we battled to get all the paperwork together.
Thanks again for your help.
We will of course recommend you to others.

Hilary and John

Thank you so much for your help, without which we wouldn't have been able to buy this new home for our family. You made arranging our mortgage and life cover so easy, put up with our lack of availability and never made a fuss of us asking the same questions over and over again! So a massive, massive, thank you.

We'd absolutely recommend you without hesitation.

All the best for now,

Steve, Lisa, Alyssa, Theo and Marcus

Becky Boxall was extremely helpful as always. 10 out of 10!

Mr & Mrs Taylor (Surrey)

Becky has been fantastic all these years. She has made it very easy to find the right product for us. She kept on top of it whenever we needed to re-mortgage. We have been extremely pleased with the service she provided over the years and we recommended Becky and her company to several of our friends. We were most impressed that Becky sorted everything out for us. We had nothing to do which we really like. All of the hassle of dong this by yourself was taken care of by Becky and the team.

Mr Byerley & Ms Barrow from Ashford

Very satisfied, Excellent as always Becky!!

Mr & Mrs Elliott, Merstham, Surrey

Becky always does a great job. I don’t have any negatives…I just want the best job done with minimal fuss and she delivers.

Mr & Mrs W, Epsom, Surrey

Becky made us feel highly valued, very satisfied and we would recommend her to our family and friends.

Mr & Mrs D, Woking

A wonderful serve that should not go unnoticed. I was appreciated and everything was done so quickly. Becky was amazing. Thank you so much for what you have done. I appreciate all the hard work and effort you have put in to ensure a fantastic outcome. I was most impressed with the time taken to complete and the effort that was put into ensuring that our needs were met. Fantastic service.


Meticulous care and reason was used by Becky throughout this engagement. I was most impressed with the level of care, focus and empathy demonstrated.

Mr Antwi, Northampton

Definitely recommend to our friends and family, 10 out of 10. Great advice…simple and easy to understand. Honest understanding of circumstances.

Mr & Mrs K, Redhill

Becky is very helpful and goes the extra mile to ensure the customer is happy and gets what they need.


Thanks Becky. Over the moon is an understatement. So pleased you made it such an easy process. Speak in a couple of years.
Thanks again for all your help. We will definitely be recommending you.

Erica & Amie

Very satisfied. Excellent service and understanding of our requirements. Nothing to improve, happy with everything. I was most impressed with speed of response & willing to listen to our needs rather than just sell me a product.

Mr & Mrs L, Caterham

Becky always gives first class service and we have referred already to friends and will continue to do so. Advise always given in the best interest of us.

Mr & Mrs S from Sutton

Becky was very helpful and professional. If there was something I did not understand she took time to explain the process and the options available to me. During our first conversation Becky explained her services and sent across information about her company. As a first time buyer, this was incredibly crucial and helped to put me at ease, as I could tell after speaking to multiple advisors that Becky would be patient and professional.

Miss S, Northamptonshire.

Great company who genuinely care – I tell everyone about Becky and her team. When I have need support the team have been there, when I needed something the admin team don’t deal with they have recommended someone they think highly of.

Mr & Mrs B from East Sussex.

Professional, personable and tailored advice with excellent communication throughout the process.

Mr J & Miss R, Coulsdon

First Finance were sharp, knowledgeable, approachable and good communicators. We were very grateful for their advice and to have them fighting our corner when needed, so would have no hesitation in recommending them. Breadth of knowledge and ability to clearly explain sometimes complex information regarding insurance and finance.

Mr B & Miss P, Forest Hill, London.

Becky was really kind, patient and understanding. Really listened to our needs and gave good recommendations. We were most impressed with the knowledge and availability.

Mr & Mrs W from Redhill, Surrey

Very detailed advice and great service. Thought your service was excellent.

Mr & Mrs F from Tadworth, Surrey

Becky is excellent, I’ve used her services before and will do so again. I continue to recommend her to friends. I cannot fault her service. I am most impressed with speed of response and clarity of information.


Becky always listens to our needs and advises accordingly. She gives us relevant information so we can make informed choices with regard to our finances. It is so reassuring to know that our personal circumstances are the priority throughout the entire process. We never feel pressured to commit to something we are not sure about. Excellent service for us.

Mr C & Miss T from Bookham, Leatherhead

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Data is compiled by Adviser Portals Ltd every 60 minutes. Information is not realtime. Last updated: 24/06/2021 at 03:00 PM